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John Workman The Workdog's weblog.... a brain dump, of sorts.

I've had a website for years.  I won't bother giving out the URL.  You don't want to look at it right now because it's a mess.  I started this as a place to store useful information such as links and code snippets, but never took it too far.  My main use of this website is to get quick access into MSDN, since it's sometimes hard to drill through the menus there.  Anyway... I decided to convert it to ASP.Net in an effort to learn more.  I thought what better way to learn than to do.  I needed and ASP.Net project and this was as good as any.

First mission, switch hosting providers to one that offers ASP.Net.  Anyone who reads PC World has seen the 1and1.com ads.  What a deal,  they were offering ASP.net for $6.99 a month.  I just check and it looks like it's now $9.99.  Well, what they don't tell you is that this is dot.Net 1.1, not 2.0.  This information is hidden deep in the bows of their documentation.  What I can say is that 1&1 has an awesome control panel, and is very easy to configure.  What I can also say is that they have a great refund policy, and I took advantage of that and canceled my account quickly.  When I called their support desk and asked about future plans for 2.0, they acted as though I wanted to purchase a ticket on the space shuttle.  When I told them they were losing my business because of it, it didn't phase them.  You would think I was asking them to install ASP.net on a linux box.  If someone can enlighten me on the difficulties of installing 2.0 on a Windows' server that already has 1.1, please speak up.  This seems like an easy thing from my view point.

I then switched to GoDaddy.  You can get an ASP.net 2.0 (or 1.1) plan for as low as $3.99 a month.  I upgraded to the deluxe plan to give access to sql server too, all for $6.99 a month.  What a deal.  Now GoDaddy's configuration and documentation leave a lot to be desired.  There are way too many ads all over their website and they try to upsell you with every click.  That being said, one you get set up, it works great.  I have had zero down time, I love their webmail agent.  And, what is really nice, is that http://webmail.yourdomainName.com gets you to your email.  It's really cool.  It's almost as good as using the exchange mail that outlook now provides. 

With GoDaddy, I had my share of problems too.  They setup my ftp incorrectly so that I couldn't transfer files. They did, however, fix it quickly.  Then I couldn't get ASP.net to work for the longest time.  I finally got that working after fiddling with Frontpage extensions and blowing away everything and starting over.  Their documentation is all by non-existent.  I'm a professional developer, as many of you are, so it wasn't too terrible.  I couldn't imagine a novice trying to use this account, although they probably wouldn't be messing with ASP.net either.

If the price wasn't a few dollars cheaper and billable monthly, I probably would have gone with someone like DiscountASP, as advertised on GeeksWithBlogs.  I just trying to keep the cost of this hobby to a minimum.  Although I don't have personal experience with them, They sound like they are more .net focused and I image the .net support is much stronger.

Why am I telling you all this?  I spent several weeks trying to get to the point where I could put a simple “Hello World” out there.  If I can save one poor soul from going through this, it's worth the energy. The bottom line is not to waste time with 1and1 if you want to use .Net 2.0.  Whoever you go with, be certain of what version they are supporting.

Cheers, John

Posted on Wednesday, June 21, 2006 8:34 PM | Back to top


Comments on this post: ASP.Net - finding the right hosting provider - avoid 1and1

# re: ASP.Net - finding the right hosting provider - avoid 1and1
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I had terrible luck with 1and1 as well. I do not recommend them to ANYONE!!!
Left by solid on Jun 22, 2006 10:20 AM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
Requesting Gravatar...
I use WebHost4Life for a few different sites. It's sometimes slow, but other than that the price has been right and they support ASP.NET 2.0 and SQL 2005.

D
Left by D'Arcy from Winnipeg on Jul 02, 2006 10:01 PM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
Requesting Gravatar...
Hi,
Thanks a million. I have also spent many weeks trying to complete a site with 1and1 with no luck at all. I now know why, despite several calls to their tech support. I will change providers immediately and but a wig now all my hair has fallen out with the stress. You are a star for sharing this information. Mark from UK xxx
Left by Mark Robbins on Aug 12, 2006 2:51 PM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
Requesting Gravatar...
Before reading this post I signed up with 1and1. The first call to tech support demonstrated that it was a bad move. The techs were rude and obstructive and three of them hung up on me. I called to cancel the account and they hung up on me. Today, the day after closing the account I received a bill.... I called to ask why and they said that it was in the terms and conditions that I would be billed before I could receive a refund! I asked if it had occured to them that customers were unhappy with their "its policy" attitude... Yup... he hung up on me! LMAO

DO NOT use 1and1... they are rubbish!
Left by Derek on Sep 18, 2006 6:32 AM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
Requesting Gravatar...
I'm currently in the middle of 1and1.com hell. I checked with them before signing up to ensure they were using .Net 2.0. I have an email from their support stating this. Hmmm. I've had a case submitted with their admin team for the last few days, but have not heard a thing. I've been calling support daily as well. I am getting nowhere.
John, what did you have to do to get your money back?
Say it loud, say it clear, 1and1 sucks!
Left by Geo on Oct 31, 2006 6:12 PM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
Requesting Gravatar...
I bought Exchange Hosting from them.
Never could import my existing data into the account. Gave up after 3 weeks.
Ad says:
" * $6.99 per month per user
* No hidden charges
* No setup fee
* 90-Day Money Back Guarantee"
The first hidden fee is that you have to buy 3 months of hosting.
When I emailed about cancelling "Ian Lewis" replied:
"Unfortunately the soonest that you can cancel your additional exchange hosting, is at the end of the billing period."

If it sounds too good to be true it probably is.
I have a bunch of little business card-type built with their online website creator that have been fine.
I don't understand why they are being stupid about this Exchange hosting issue.


Left by GLaverne Flambeau on Jan 26, 2007 1:06 PM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
Requesting Gravatar...
When the 1&1 customer service rep was walking me through how to imap emails to my Outlook all 400 of my emails in 1&1 disappeared! 1&1 won't search for these emails or return my email requests for help. Stay away from 1&1. I'm moving my domains and website elsewhere.
Left by dave on Apr 15, 2008 1:31 PM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
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1and1 is horrible, they also advertise "unlimited domains" and "asp.net support" but what they don't tell you is that any domain that is in a subdirectory of the root, will not have asp.net capabilities. I asked how to fix this and they said, you have to buy another plan for every asp.net site. That is false advertising! You get unlimited basic html domains.
Left by norm on Oct 13, 2008 9:31 AM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
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1 and 1 are good for somethings but they do suffer when it comes to not letting me do certain things - and blocking ipS too!
Left by David on Nov 16, 2008 9:20 AM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
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asp.net on 1and1 stinks. I'm speaking on the Virtual Private Servers. The give you a free Sql Server Express database but you can't connect to it in Visual Studio. You also aren't allow to access it with Sql Server Management Studio. DiscountASP.net will let you use the tools of the trade such as VS and SSMS. The only issue I have with discountasp.net is that it's sometimes too slow.
Left by AC on Dec 29, 2008 12:43 AM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
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I wish I had read this post before starting my app. I just got off the phone with 1and1 Tech Support. They explained to me that I can't run my application do to a security exception. What is it that I'm doing that is so risky to their network? File Upload.... that's right, you don't get the the fileiopermission set.
Left by xdev on Aug 06, 2009 9:59 AM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
Requesting Gravatar...
Just when you thought the problems with 1and1 webmail couldn't get any worse... they did.

It's called 2.0

re:
"At this time, there is no way for a customer to revert back to webmail 1.0, and I doubt it will ever be an option since 2.0 is quite better."

But it isn't better.

It's slower.
It takes forever to load and often times out.
You can't just click a box on the left to delete multiple items at once like you used to.
There is more spam.
There is a coding problem causing intermittent problems whereby recipients of an email from me can't read the email (which has never happened before).

It's not better.

And the customer service is not so great. Call them -- each person will be reading from a script. Ask for a supervisor. He or she will read from a script as well. Try to reach someone in corporate. Try to find the corporate number -- it takes some intense research. And when you finally reach corporate, the person you talk to will reroute you to the same IT Department that you spoke with in the first place.

Email them -- and wait for a response. See if the response they give you actually addresses the problem you contacted them about in the first place. See if it looks like a canned response, or as if they have made any changes or taken any proactive steps to address the matter.

Good luck.
Left by Lisa on Jan 04, 2010 7:37 AM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
Requesting Gravatar...
Right now am with 1and1.com, certainly your argument gave me good feedback.

Thanks
-RTalla
Left by RTalla on May 03, 2010 6:40 AM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
Requesting Gravatar...
well i cant fall on debates but so far i have few years with 1and1.com and basically it has been so useful i work with Mysql and i didnt have any problem at all, well the control panel is very easy and completely use full, TEch suport 24/7 well no issues other than the fricking waiting on line to reach a tech....
Left by angel Oviedo on Nov 02, 2010 11:10 AM

# re: ASP.Net - finding the right hosting provider - avoid 1and1
Requesting Gravatar...
Godaddy Is really bad when you are developing Facebook application with .net. Godaddy does not know facebook application. none of the hosting from godaddy work with FB applications. so keep that in mind before any purchase.
Left by MT on Nov 22, 2010 4:11 AM

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